01
AI CHAT BOOKING
Customers ask about services, pricing, hours, staff and policies in plain language — then move directly into booking with real salon context behind the conversation.
ATEN STUDIOSCASE 003 · SOFTWARE / PRODUCT · ATEN / SALONS
LIVE PRODUCTPOS INTEGRATION — COMING NEXT
BOOK LIKE
YOU TEXT.
RUN THE SALON
LIKE A DESK.
MonaDesk puts a conversational AI front desk at the center of booking — then gives staff one operational surface to run the day.
PRODUCT STACK
AppleAndroidExpoReact NativeNestJSJWT
MONADESK / ADMINLIVE PRODUCT
TODAYFRONT DESK
TIMEAIDANAOMIANDREA
910111212
GEL MANI
09:30PEDICURE
12:15
09:30PEDICURE
12:15
FILL-IN
10:00WALK-IN
13:10
10:00WALK-IN
13:10
SPA PEDI
11:00
11:00
AI FRONT DESK
“Do you have a gel manicure after 5 with Aida?”
I found two openings. Want 5:15 or 6:00?
SALON CONTEXT / STAFF / SERVICES / AVAILABILITY01 / THE PROBLEM
THE FRONT DESK
IS STILL FRAGMENTED.
Calls. DMs. Paper books. Staff texts. A booking app. A separate POS. Another tool for follow-up.
That fragmentation turns into missed demand, double-books, schedule chaos and a customer experience that moves slower than the customer does.
CUSTOMERS EXPECT CHAT SPEED.OWNERS NEED A REAL DESK.
02 / THE SYSTEM
AI FRONT DESK.
OPS CALENDAR.
SALON BRAIN.
MonaDesk is one system for both sides of the appointment: the customer asking for a service and the staff responsible for actually delivering it.
Natural-language booking up front. Structured operations behind it. Salon context connecting the two.
WHAT
SHIPPED.
02
ADMIN CALENDAR
A staff-column day view for appointments, walk-ins, overlaps and the moving parts the front desk actually manages.
03
STAFF + SERVICES
Manage employee availability, service menus and the rules that determine what can be booked, when and with whom.
04
POLICIES + ONBOARDING
A guided setup from salon basics to services, staff, shifts, policies and AI context — so the system learns the business before it speaks for it.
05
ANALYTICS
Booking and service visibility plus AI usage and cost tracking for owners who want operational clarity, not another black box.
06PENDING
POS INTEGRATION
Checkout, appointment-linked tickets, tips and daily closeout are the next major layer. Booking and operations are live; native POS is still in progress.
CHAT → BOOK →
RUN THE DAY.
CUSTOMER CHATS.
“Can I get a gel manicure tomorrow after work?” MonaDesk answers with actual salon context instead of sending the customer through a long form.
MONADESK BOOKS.
Service rules, staff availability and appointment context turn the conversation into a real booking.
THE SALON RUNS IT.
The team manages the day from the calendar: appointments, walk-ins, changes and staff coverage. Native POS joins this flow next.
05 / PRODUCT SURFACES
NOT ONE
MAGIC SCREEN.
MonaDesk is a connected set of working surfaces for customers, staff and owners.
01CUSTOMER CHAT
Ask. Decide. Book.
02DISCOVER
Browse salons and services.
03ADMIN CALENDAR
Run the floor by staff and time.
04ANALYTICS
See booking and AI usage signals.
05ONBOARDING
Teach MonaDesk how the salon works.
SCREENSHOT SLOTS / CUSTOMER CHAT · DISCOVER · ADMIN CALENDAR · ANALYTICS · ONBOARDING
06 / ROADMAP
SHIPPED
BOOKING + OPERATIONS
Conversational booking, customer account flows, staff calendars, appointments, schedules, services, policies, onboarding and analytics.
COMING NEXT
POS INTEGRATION
Native checkout, appointment-linked tickets, tips and daily closeout — bringing booking, front desk and payments into one operational path.
DEEPER DEPOSIT / CARD CAPTURE FLOWS + MARKETING FOLLOW-UP CONTINUE ALONGSIDE THE POS LAYER.REAL SALONS.
REAL FLOOR
OPERATIONS.
INDEPENDENT NAIL + BEAUTY SALONS
Businesses that need a modern booking experience without rebuilding the way the whole shop works.
MULTI-STAFF SHOPS
Teams where scheduling is not just “pick a time” — it is staff, skills, services, overlaps and availability.
OWNERS WHO HATE SOFTWARE BLOAT
Booking + operations built around the salon instead of franchise-scale menus and features nobody on the floor uses.
PLATFORM / ENGINEERING
ExpoReact NativeNestJSJWT
HAVE A SALON PROBLEM?
LET'S BUILD THE DESK.
TALK SALONS ↗ATEN / CORE TECHNOLOGY
OpenAIChatGPTNext.jsReactReact NativeExpoTypeScriptJavaScriptNode.jsNestJSPythonPostgreSQLMongoDBAWSMicrosoft AzureVercelGitHubDockerStripeUnreal Engine 5C++BlenderCursorTripoMixamoPixabay
